Upon payment, we’ll process your order as soon as possible. Standard UK Delivery times are 3-5 working days via UPS. You will receive an email from UPS with tracking details once your package has left the distillery - please check your junk mail as their updates can sometimes be marked as spam.
We currently ship to UK and Ireland only.
The Glasgow Distillery Co are not liable for any customs fees which may be incurred in the destination country. You are liable for these and will be responsible for making sure they are paid correctly.
All our packages require a signature by someone who is of drinking age in the country of delivery.
We accept no liability for shipments that are returned to us.
A re-delivery charge may be incurred for shipments that are sent out again.
Refunds & Returns Policy
Please note that any issues with delivery or failed deliveries must be reported within three calendar months of the initial purchase. You are responsible for reporting any issues to us, via the website contact page or by calling us.
Read more on our refunds & returns policy here.
Bookings for virtual tastings must be completed on the Sunday prior to the Thursday virtual tasting event. Tasting kits will be shipped Monday, if your tasting kit has not arrived in time you are responsible for contacting Glasgow Distillery to make us aware prior to the Virtual Tasting event. If you do not you are liable to forfeit a potential refund.