Deliveries & Click and Collect
Upon payment, we’ll process your order as soon as possible. Standard UK Delivery times are 3-5 working days via UPS. You will receive an email from UPS with tracking details once your package has left the distillery - please check your junk mail as their updates can sometimes be marked as spam.
We currently ship to the UK only.
The Glasgow Distillery Co are not liable for any customs fees which may be incurred in the destination country. You are liable for these and will be responsible for making sure they are paid correctly.
All our packages require a signature by someone who is of drinking age in the country of delivery.
We accept no liability for shipments that are returned to us. A re-delivery charge may be incurred for shipments that are sent out again.
Click & Collect @ Princes Square
We're offering a free Click & Collect service for orders made on our online shop and collected at our Glasgow city centre pop-up shop in Princes Square.
Choose Click and Collect and your order will typically be ready for collection within 48 hours. Please note, Click & Collect orders made after 2pm on a Friday will not be ready for collection until 10am on the following Monday.
When your order is ready to be collected from the shop you will receive a notification email - please check your junk/spam folder if you do not receive your email. To collect your order you will be required to show your 'Ready For Collection' email to a member of staff at the shop.
Refunds & Returns Policy
Please note that any issues with delivery or failed deliveries must be reported within three calendar months of the initial purchase. You are responsible for reporting any issues to us, via the website contact page or by calling us.